What is network marketing (MLM) – key steps to success

What is network marketing (MLM) and how to start successfully?

Network marketing, also known as Multi Level Marketing (MLM) or Network Marketing , is an attractive business model that attracts many novice entrepreneurs and experienced professionals looking for additional income or complete financial independence. However, in our region there are still many misconceptions about what network marketing actually is and how it works. In the next few sections, we will explain in detail the key principles of MLM, the differences from classic direct sales, methods for building a successful network, and common mistakes that inexperienced associates often make.

The goal of this article is to present you, in simple and understandable language, the basics of network marketing, as well as expanded insights that will help you make an informed decision about whether to join such a business model. If you’ve ever wondered how people in MLM make money, why so many give up, or what you should pay attention to when choosing a company, keep reading because we’ll cover all of these important topics — and more.

Network marketing basics

The very definition of network marketing is based on the idea that a company, instead of investing in traditional advertising, invests in direct one-on-one information exchange . Instead of television spots and magazine ads, products or services are promoted face-to-face or through personal recommendations, often among friends, relatives, colleagues, and acquaintances.

When an individual (let’s call them a distributor or associate ) joins the system, they get the opportunity to:

  • Buy products with a certain discount or preferential price.
  • Earn commission from reselling products or services.
  • Earn additional bonuses and earnings for building your own “network” of new collaborators.

In this way, the company “rewards” everyone who spreads a good word about it and brings in new customers or associates. The model is basically the same in all MLM companies, but the details vary from plan to plan (the so-called Marketing Plan ).

Why do many people ask “what is network marketing”?

In our region, the term network marketing often arouses suspicion because it is confused with pyramid schemes or unclear “get rich quick” businesses. According to some estimates:

  1. About 90% of people really don’t know what network marketing is.
  2. About 99% of people who are in an MLM company do not know the right methods of work.

The first fact stems from the fact that information in the public domain is often fragmented, based on word of mouth or outdated materials. The second, however, speaks of the fact that most associates join MLM unprepared, without adequate training, a business plan, and the support of a sponsor or team. As a result, many operate at a loss or retire prematurely.

How MLM works: face-to-face marketing

Network marketing companies do not pay for expensive advertising in the media, but instead direct that money to associates who directly recommend products and services. Distributors often use the same products themselves, which gives them credibility when talking to potential customers or future associates.

The conversation usually starts with a personal story : “I use product X because it helps me with [health, beauty, time saving, etc.]. I’ve already seen that it’s great, so I’m happy to recommend it to people around me.” This is how you share first-hand experience , not a cold advertisement whose sole goal is to encourage a purchase. This is the essence of “face-to-face” marketing.

The difference between direct sales and network marketing

One of the most common myths is that direct sales and network marketing are the same. The truth is that in direct sales, a distributor or associate earns most of their income by selling products directly to the end customer. In this case, the emphasis is on the sales side — buying from a company at a discount and then reselling with a margin.

Network marketing, on the other hand, includes elements of direct selling, but most of the earnings come from building a network . So you get commissions from:

  • Your own purchases and sales.
  • Purchases and sales of persons you have introduced into the system.
  • Buying and selling people they introduced into the system (and so on at multiple levels, hence “multi-level”).

This is an important difference: in MLM, it is crucial to build a broader structure , where each member contributes to total sales, and part of the profit is distributed through the layers of the network.

Why would anyone want to become a member of an MLM company?

First and most obvious: discounts on products and various membership benefits . Many MLM companies offer quality products (cosmetics, dietary supplements, wellness products, etc.) whose price on the open market would be very high. By joining the system, you can purchase them at preferential prices .

Secondly, there is the possibility of earning money . If you like the products, it is logical that you will be happy to recommend them to friends and acquaintances, and for each purchase through your affiliate link you will receive a certain percentage. Over time, if your “network” expands, the percentage of earnings can become respectable.

Third, the Marketing plan of most MLM companies foresees additional bonuses, trips, trainings and rewards for those who truly build a business professionally . This can include trips to conferences, vouchers for technical or IT equipment and even car bonuses.

Practical example

Imagine that you have joined a company that sells dietary supplements or natural body care products. You like the concept and start using these products every day. The results are good, so you enthusiastically recommend them to your friends. They also buy them, and after a while they become members themselves (because they realize that they will have a discount, and maybe even earnings). Together you all start to expand the “network” and this process continues multi-level , i.e. through multiple levels.

In classic sales, you would only earn on one margin if you sell the product directly to them. In MLM, however, you earn on their future sales , as well as on the sales of people they bring. This enables residual income , i.e. a constant flow of money, as long as there is traffic in your network.

How much money can you really earn?

You’ve probably heard that in network marketing you can “become a millionaire” in a short time. Although there are exceptions and individuals who have made huge profits, this is not the rule. In fact, the majority of associates survive on additional income or a modest fee .

According to some data, 95% of people involved in MLM operate at a loss because they spend more than they earn (buying products, traveling to seminars, marketing materials, etc.). This does not mean that network marketing does not work, but that most people do not do it the right way .

To increase your chances of success, it is important to approach MLM professionally , by choosing:

  • Quality and long-term stable companies.
  • A good team or mentor who will guide you through proven work methods.
  • Patient and gradual network building instead of quick and unrealistic promises.

Knowledge is key

The biggest mistake many people make is not investing in education at all . They don’t study products, they don’t understand the marketing plan, they don’t develop leadership and communication skills. Without quality education, it’s hard to expect any serious success.

Reading books and articles on sales, marketing, customer psychology, and team leadership can dramatically improve your competencies. For example, here you can find useful tips on leading people and building a MLM business.

Necessary difference: pyramid schemes vs. legitimate MLM

If you’ve ever suspected that network marketing = “pyramid”, know that there are clear criteria that distinguish legitimate companies from those operating illegally:

  • Existence of a real product or service : In pyramid schemes, there is no real value behind what is being sold. In legitimate MLM, the product is often the focus.
  • Primary income from sales : In a legitimate MLM, money comes from selling products to end customers and building a team. In the pyramid, money is mainly made only from the “tickets” of newly arrived members.
  • Clearly explained marketing plan : Legitimate MLM has a transparent reward scheme, while a pyramid often masks the real situation or offers “quick bucks”.

When in doubt, ask yourself, “What exactly is being sold and how much value does that product have in the marketplace?” The answer to that question will often tell you whether it is a legitimate practice or something to avoid.

Recommendation for further reading

For a more detailed insight into what MLM actually is and how it works, we also recommend this article , where you will find more information about the differences between individual marketing plans.

Using technology in network construction

Traditionally, network marketing relied on live, face-to-face meetings. Today, however, digital platforms allow the network to expand far beyond the boundaries of the local community. Social networks (Facebook, Instagram, LinkedIn), email marketing, and specialized applications offer new ways to:

  • Presentation of products and services.
  • Holding educational webinars or online workshops.
  • Creating a pool of potential collaborators from around the world.

Many experienced leaders combine “offline” and “online” methods: while some people prefer a warm, personal approach, others prefer the greater flexibility and anonymity of online communication. For maximum reach, it is best to combine both approaches in a way that suits you best and is consistent with your MLM company’s policies.

Key skills for a successful MLM business

Although many people enter network marketing with minimal knowledge, there are certain skills that are essential for long-term success:

1. Communication and negotiation

Knowing how to listen to potential customers and associates is just as important as knowing how to explain the benefits of a product or business opportunity. Good communication involves a genuine interest in the other person’s needs, rather than a “pushing” sales pitch.

2. Leadership skills (leadership abilities)

In MLM, success largely depends on how you lead your team: are you encouraging, do you provide the necessary training, do you know how to motivate? You can read more about this in articles like “Why You’re Not a Good Leader?” .

3. Patience and organization

As with any entrepreneurial venture, results don’t come immediately . Many beginners give up after a few months because they expect quick profits. Those who are persistent and have a clear strategy often experience steady and gradual growth. Organizational skills help you maintain continuity in tracking sales, managing your customer base, and building it.

4. Continuous learning

There is “natural selection” in MLM: those who educate themselves, follow trends and adapt their way of working to new circumstances, stay . Others, who settle for short-term solutions, mostly give up or stay on minimal earnings.

A few additional practical examples

To illustrate the importance of all these elements, let’s consider two hypothetical examples:

  • Marko joined an MLM company that sells cosmetics. He bought a starter pack of products, but he didn’t receive any sales training. He tried to offer the products only to relatives and neighbors, and after several of them refused, he gave up, concluding that “it’s a scam” because “there’s nothing to be made.”
  • Ivana is also in the same company. She took advantage of internal training, studied the marketing plan, and started with small but regular presentations, sharing samples, and organizing online Zoom meetings. After half a year, she already has a double-digit number of collaborators in her team, and her income is slowly increasing. She still has a lot of work to do, but she sees clear progress and motivation for further improvement.

These two examples show that the same business can yield completely different results, depending on how you approach it.

The most common mistakes that cause most people to fail

  1. Wrong attitude: Entering MLM with the mentality of “I’ll get rich easy” or “I’ll see, maybe it works” leads to quick disappointment.
  2. Lack of a plan: Without a clear strategy, daily or weekly tasks, and goals, it’s difficult to maintain focus and track progress.
  3. Improper education: Relying on outdated or incomplete materials, or on “advice” from people who are not successful in MLM themselves, can lead you down a dead end.
  4. Haste: The attempt to hastily “gather” as many people as possible into the network, without proper selection and mentoring, often results in large dropouts in a short period of time.
  5. Bad or overpriced product: If the product is of poor quality or has an unrealistically high price, it will be difficult to promote it in the long run.

Advice for those looking for a serious MLM career

If you are seriously interested in building a career or starting cooperation with a quality and profitable MLM company, we recommend that you study more details in the article MLM marketing and career with us . There you can find specific information about the way of working, possible income and obligations.

For extra motivation and potential discounts that can help you reach your financial goals, check out this special offer . With years of experience and quality products, these programs often provide better support for new associates and a more stable start.

Frequently Asked Questions (FAQ)

1. Can I join multiple MLM companies at the same time?

Technically, there’s nothing stopping you from getting involved in multiple different projects. However, experience shows that focusing on one company (or at least a limited number) is a better path to success. Too many engagements in different networks can lead to fragmentation and a lack of quality support.

2. How to recognize a good MLM company?

A good company has a quality product or service, a transparent marketing plan, and a solid reputation in the market. Look at how long it has been in existence, what certifications it has, whether there is a quality training system for new employees, and whether the people who already work with it are satisfied and successful.

3. Is network marketing a good choice for students or retirees?

Yes, it certainly can be. Many students are looking for extra income with flexible working hours, and retirees want to stay active and improve their retirement. Network marketing allows you to work from home and adjust the pace and method of doing business.

4. What if I’m shy and don’t like selling?

Don’t worry, network marketing is more about recommending and sharing your own experiences than classic “pushing” of products. Through training and practical work, many overcome the initial discomfort. But learning communication skills and working on self-confidence is key.

Conclusion

Network marketing, or MLM , can be a great opportunity for anyone willing to invest time and effort in learning and building a quality network. Although a large number of people enter this business without a clear plan and with unrealistic expectations, there are those who achieve an enviable level of financial freedom and business growth. The key to success lies in education, choosing the right company, and persistent work with the support of experienced mentors.

Remember that network marketing is different from other forms of business in that it encourages long-term cooperation and support among team members. If you are a team player, enjoy working with people, and are willing to learn, MLM can be a very fulfilling business model .

Also, don’t be afraid of technology — social media, online presentations, and various digital tools allow you to be accessible beyond your local area. Be open, innovative, and ready to constantly adapt to market demands.

Did you find this article useful? Share it with your friends and help them learn what network marketing is and how to properly build a successful MLM business.

For additional perspective on sales psychology and the impact of mentoring in direct selling, see this research on PubMed .

This content is not a substitute for professional medical, financial, or legal advice. Please consult a qualified professional before making any important business decisions.