Dry, cracked heels are common and can usually be eased with consistent care. With or without urea, regularity is what matters.
The evening routine
- Wash feet with lukewarm, not hot, water and do not soak them for too long.
- Dry them well, including between the toes.
- Gently use a pumice stone on thickened areas if needed, without scraping until it hurts.
- Apply moisturiser to the top and bottom of the feet.
- Do not put cream between the toes, because moisture favours fungus.
- Put on soft cotton socks.
Tips for the cream
For washing, you can compare Aloe Liquid Soap as a mild liquid soap, after checking its ingredients, and use it sparingly because any soap can dry the skin. Read the ingredients and directions. A urea cream moisturises and softens thickened skin, but stronger formulas can sting. Start on a small area and stop if stronger redness or stinging appears.
When extra care is needed
If you have diabetes, neuropathy or poor circulation, check your feet every day for sores, redness and swelling, and do not remove calluses or corns yourself. See a doctor or podiatrist for open cracks, bleeding, pain, redness or signs of infection.
Choose socks and shoes to suit your feet: cotton socks absorb moisture, and comfortable shoes with enough room for the toes reduce friction on the heels. Avoid walking barefoot on hard surfaces for long periods, because pressure and friction encourage thickened skin.
Sources: American Academy of Dermatology CDC.
Common questions
How often should I care for my heels?
Ideally every evening, because regularity does more than occasional intensive care.
When should I see a doctor?
For open cracks, bleeding, severe pain, signs of infection, or if you have diabetes and notice any sore.
Before first use
Choose products for your dietary routine and care needs. Follow a healthcare professional’s advice for diagnosis and treatment of symptoms. Check suitability first during pregnancy and for use by children.


